Refund policy


📦 Return & Refund Policy

We want you to be happy with your purchase! If you’re not completely satisfied, we’re here to help.

Returns

  • You have [e.g., 30 days] from the date of delivery to request a return.

  • To be eligible for a return, your item must be:

    • Unused and in the same condition that you received it

    • In its original packaging

    • Accompanied by proof of purchase (order number or receipt)

Non-returnable items:

  • Sale items, gift cards, and personalized products cannot be returned.

  • Items that appear worn, damaged, or altered may not be accepted.

How to start a return:

  1. Contact us at [your support email] with your order number and reason for return.

  2. We will provide instructions and a return shipping address.

  3. You are responsible for return shipping costs, unless the item arrived damaged or incorrect.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within [e.g., 5–10 business days].